Privacy Policy

Effective date: August 21, 2026

This Privacy Policy explains how HumbleHours processes information when organizations and their authorized users use our time tracking, scheduling, kiosk, mobile, and reporting services.

1. Who controls workplace data

For most employee information, the organization that created or manages the HumbleHours workspace determines why and how the information is used. HumbleHours processes that information to provide the service on the organization’s behalf. Employees should direct workplace-specific questions and requests to their employer or workspace administrator.

2. Information we process

Account and workspace information: names, email addresses, phone numbers, company details, roles, permissions, positions, and assigned work locations.
Time and scheduling information: shifts, PTO designations, clock-in and clock-out times, breaks, notes, adjustments, approvals, and related calculations.
Location information: GPS coordinates associated with clock events when a workspace enables location requirements and the user grants device permission.
Device and security information: IP addresses, device identifiers or labels, browser and app information, kiosk authorizations, authentication events, and audit records.
Communications and preferences: notification settings, report recipients, support communications, and email-delivery status.

3. How information is used

We process information to operate and secure HumbleHours; authenticate users and devices; record time and attendance; enforce workspace settings; support schedules, adjustments, notifications, and reports; diagnose errors; prevent abuse; provide support; and comply with applicable legal obligations.

4. Location and biometric sign-in

When GPS requirements are enabled, HumbleHours may request location permission and record coordinates with clock-in or clock-out activity so the workspace can compare that event with an approved worksite. Device, signal, and permission settings affect accuracy. Workspace administrators can view location information associated with relevant time records.

On supported mobile devices, users may enable fingerprint or facial authentication through the device operating system. HumbleHours does not receive or store raw fingerprint or facial templates. The device performs the biometric check, and HumbleHours stores a revocable credential used to authorize sign-in.

We do not sell personal information. Information may be disclosed:

to the organization and authorized administrators that manage the workspace;
to service providers supporting hosting, maps, email, security, anti-abuse verification, and application operation;
when directed by the workspace customer or user;
to protect the service, users, rights, or safety; or
when required by law, legal process, or a valid government request.

6. Retention

Information is retained for as long as needed to provide the service, maintain security and audit records, meet contractual commitments, resolve disputes, and satisfy applicable legal requirements. Workspace customers are responsible for exporting records they are required to keep and may manage or request deletion of workspace information subject to legal and operational retention needs.

7. Security

HumbleHours uses administrative and technical safeguards designed to protect information, including encrypted transport, access controls, tenant separation, secure session handling, request protections, revocable device credentials, and audit logging. No system can guarantee absolute security, and users are responsible for protecting their credentials and devices.

8. Access, correction, and choices

Users can update certain profile and notification settings in the service. Workspace administrators can manage employee records, roles, devices, kiosks, and time entries according to their permissions. Employees seeking access, correction, export, or deletion of workplace data should contact their employer or workspace administrator first.

You can control browser and device permissions, including location and notifications, through your device settings. Disabling a permission may prevent features that depend on it from working.

9. Children

HumbleHours is a workforce service and is not directed to children under 13. Organizations are responsible for ensuring that their use of the service for any minor worker complies with applicable employment, consent, and privacy requirements.

10. Changes to this policy

We may update this Privacy Policy as the service or legal requirements change. We will update the effective date and provide additional notice for material changes where reasonably practicable.

11. Contact

Privacy questions may be sent to privacy@humblehours.com. Questions about an employer’s timekeeping or monitoring practices should be directed to that employer or workspace administrator.